Azure CSP Practices. As a Microsoft partner, you can get started as an indirect CSP reseller of Microsoft products by signing up to the Cloud Solutions Provider Programme which allows partners to own the end-to-end customer relationship and go beyond reselling licenses and cloud to being more involved in your customer’s business. UK In a CSP scenario, a customer maintains the relationship with the CSP Partner and does not deal with Microsoft directly, enabling the CSP partner to drive and own the customer relationship. Tier 1 and Tier 2. Please discuss your model for providing customer support, including charges for support contacts. We would like to show you a description here but the site won’t allow us. Being part of the Microsoft Partner Network (MPN) is a prerequisite. Copy the email text. New climate, new security Microsoft runs on trust and is committed to providing a trusted set of cloud services and platforms. This results in a high level of engagement with Microsoft including deeper discounts and a … Once they accept your request, you can help them purchase additional subscriptions and administer their online services. The Indirect model however, offers partners (resellers) the opportunity to work with an Indirect CSP partner who can provide the tools and resources necessary to manage their customer relationship. Instead, the CSP needs to go and get a link, to establish a reseller relationship with you as the tenant. Join the Microsoft Partner Network and get an ID number you’ll use to enroll in CSP. It's a dedicated instance of Azure AD that an organization receives when the organization creates a relationship with Microsoft - like signing up for Azure, Microsoft Intune, or Microsoft 365. Pre-requisites. Short Time to Market. The customer experience for accepting a reseller relationship invitation from a Cloud Solution Provider partner using the “Request a reseller relationship” feature has changed. Step 1: Get an ID. A Cloud Solution Provider (CSP) Microsoft Intune account is a parent account where an MSP will manage all their customers accounts. Email, phone, or Skype. Partner with indirect resellers in the Cloud Solution Provider (CSP) program to connect with other partners, bring new solutions to the market, and advance customers' adoption of cloud services. Industry Leading Products. It means you get the benefit of their experience as well as their infrastructure, so it’s much easier to get started and grow your business at your own pace. And, if you’re stumped for ideas, SherWeb will help you explore your opportunities in the cloud! This will activate a relationship request email: We would like to show you a description here but the site won’t allow us. Indirect CSP Partners get a suite of support, including business advice and customer support from a dedicated Account Manager, as well as flexible rates on cloud services. This link's URL applies specifically to your reseller account, and does not have any customer information included. Giacom are a Microsoft Indirect CSP and provide a wide range of business solutions through the Cloud Market to more than 4,000 IT resellers across the UK. As a Microsoft Reseller, you are considering to collaborate with an Indirect Cloud Solution Provider for your Microsoft cloud offering. You can send an invitation to potential customers to request establishing a CSP relationship with them. The Microsoft CSP Indirect Reseller Incentive program rewards reseller … As a reseller you can reach potential customers regardless of how the customers were first created. Hi - provisioning licenses/subscriptions and creating new customer tenants is done via the providers portal. Yet, I could remove the added advisory partner "Y" (remove link does appear when that partner is selected), but then I would loose the possibility to open tickets over it's partner portal. under Enterprise Agreement), and that reseller is a managing partner (delegated admin) for customer’s tenant. +353 1 695 0093 Partner Portal Support. PARTNERS Empowering Our CorePartners With Intelligent SaaS Management Solutions CoreView empowers our partners with the data, insights and actionable processes necessary to support operational improvements and enable real transformation for your customers. (a) Non-Exclusive relationship. 1. So you have to go through the partner relationship link with everyone still stuck on advisor. Copy the CSP relationship invitation text and paste into your own email template to send to customer(s). Modified on: Fri, 5 Feb, 2021 at 2:39 AM. Although you may already have a relationship with your customer, you will need to invite your customer to establish a “Reseller relationship” with you. For a full overview check out Microsoft Partner Video but below is a general summary. You can edit or delete the first two paragraphs, but do not modify the link . Request a reseller relationship. Enroll your business in the Cloud Solution Provider program as an indirect reseller. Create one! These partners have a direct relationship with Microsoft, and they are responsible for providing tier 1 and 2 support, for the CSP services they resell, to their customers. Hi, your customer can only have one active CSP Partner. Having completed steps 1 and 3, let us know and we will work through this with you. Greater security and privacy safeguards are among our top priorities. ). Set up an Azure plan for the customer. As a Direct Microsoft Partner, you own the end-to-end relationship with your customers and Microsoft. Cloud sales practice. Indirect Resellers will be required to accept Microsoft Partner Agreement when they log on to Partner Center Dashboard to access CSP tenants. Enroll your business in the Cloud Solution Provider program as an indirect reseller. There are two types of resellers for CSP. As a brief history of CSP and Azure, customers, working with their preferred Microsoft Partner, would create an Azure Subscription, created for them by the CSP Reseller. For full information about MCuA and the MCuA customer signing experience, please refer to the Microsoft Customer Agreement in CSP guide. How to set up the CSP relationship from a direct partner perspective As a direct bill partner in CSP, you can use Spinpanel to sell Microsoft Office 365 and Azure to your customers. Learn how the Wingman CSP Program simplifies your Microsoft experience to make it easy to adopt in-demand solutions, optimize your program participation, and find opportunities to sell more. But it's ok to stay that way if that is the relationship status you have with that customer. The purchase of Sea-Level Operations will expand the Pax8 education and enablement programs and provide partners with access to expert coaching, scorecard analytics, and proven training methodologies that will enable new ways to drive business maturity, efficiency, and operational excellence. Besides, as far as I know, you can request a reseller relationship with a customer from within your country or your same region, therefore, you could also check whether you and the customer are in same country or region. Important Project Status Update. After logging in and out we are now cloud reseller on that customer. See sample email below. If this is the case is there a way to transfer the licences or keep them active until they need renewing? It's important for customers to understand that by accepting the Reseller relationship, the Cloud Distributor (Westcoast Cloud) will have delegated admin privileges for the customer and will be able to access the O365 environment. In the indirect provider-reseller (two-tier) model, you partner with indirect resellers to offer Microsoft cloud solutions to customers. 3. No account? Your relationship is with Satalyst. Before you begin inviting customers to … Through our longstanding relationship with Microsoft and its channel partners, Merit Mile has developed various cloud services marketing programs to support go-to-market initiatives for global distributors, resellers, hosters, VAR’s, MSP’s, and ISV’s. Navigate to Administration > Service Management page, locate the Azure CSP Subscription from the list of services and click the Edit Partner Credentials icon from the Actions column. Joining the CSP program and partnering with an indirect provider can get you into the cloud boom quickly with a minimum of risk. 1 Reducing the surface and impact of human errors. With ActivePlatform CSP partner can automate every aspect of its business from customer relationship to technical provisioning of Microsoft services, their billing and invoicing. A smart choice, because selecting an Indirect CSP means that you can start reselling all Microsoft solutions without big investments upfront. ˘ˆ% of all partners surveyed would choose Microsoft if they could choose only one vendor to partner with. A Close Partnership Relationship. With two types of membership depending on Partners’ current circumstances, the CSP can benefit Partners who are cloud market-ready, and those who do not currently have end-to-end customer relationship management infrastructure in place. The agreement is available for preview starting July 31. In practice, however, we’ve seen that partners need to make at least $400,000 in ARR selling Microsoft products and services alone before going direct is advantageous. Leverage the tools to manage partner leads, deal registration, pipeline, forecasting, and reporting across various partner types. CSP enables resellers to have a profitable Microsoft Cloud business with greater control of the services they choose to offer. Click on Request a reseller relationship. Solution Provider program (CSP). The Microsoft CSP Indirect Reseller Incentive program rewards reseller … This results in a high level of engagement with Microsoft including deeper discounts and a … On top of that, selecting QBS group as your Microsoft Indirect CSP is the perfect match! CSP provides the opportunity to sell various Microsoft cloud solutions alongside your existing products and services. Step 2: Sign up. And for most of them, this is the best option. Browse to the CSP Partner Center Portal and sign in as an Admin Agent. Indirect CSP has direct billing relationship with Microsoft and hence all usage of Azure Stack resources are billed to the Indirect CSP. The CSP program will help you adapt and evolve your business so you can own the end-to-end relationship We would like to show you a description here but the site won’t allow us. 1. And through our ArrowSphere platform, partners can start selling Microsoft … This means you don’t have to begin on your own but can instead work with an experienced technology provider to help The Microsoft CSP program is a sales model that allows partners to resell or bundle their own services in addition to Microsoft Cloud Services as a complete solution and gives customers the payment flexibility with pay-as-you-go billing. Arrow’s award-winning CSP programme offers our partners the chance to build cloud services around trusted Microsoft technology and is designed to help you own the end-to-end customer relationship and move from licence reseller to cloud leader. MSP requests from the customer to send M365 tenant creation company data. On the Edit Partner Credentials pop-up window, add the information that was captured as part of Pre-requisites . If you work with a Microsoft certified partner, they should be listed here as your partner of record. The new module, Partner-Center-PowerShell is developed using the Partner Center .NET SDK, which greatly simplifies the development and maintenance of the module. Join today. From the CSP Partner Center . Even if a Partner has no previous experience providing cloud solutions, the CSP will help get you started. For CSP partners, they can leverage the existing identity model that CSP provides to manage Azure subscriptions provisioned through other licensing channels. Launched back in 2015, Microsoft’s Cloud Solution Provider Program (or CSP Program for short) was created to allow resellers to take advantage of Microsoft’s cloud offering. To deploy this subscription, NetApp needs to establish a reseller relationship with the customer’s Azure AD tenant. If you use csp … Deepening the relationship with your existing customers is an excellent way to increase customer lifetime value and boost profits. Describe your Customer Relationship Management (CRM) process as a CSP reseller in a brokered service environment. Link your Microsoft CSP reseller account to Autotask. In the CSP program intY serves as an Indirect Provider to resellers on the Indirect model. The reseller purchases from Microsoft who in return sells it to … New Monthly Reseller report, you can now check resellers monthly usage for select month and year. As a CSP reseller transacting through rhipe, you have now two options when presenting the Microsoft Customer Agreement to your customers: Option 1 – Partner Attestation: You can present the new Microsoft Customer Agreement (McuA) to customers in much the same way that you previously did for the Microsoft Cloud Agreement by doing the following: • Ranked Microsoft Global Licensing Solution Provider • Ranked Microsoft Global Service Provider License Agreement Reseller Dashboard/Quick links, select . After this, you need to associate to MicroWarehouse as your preferred Indirect Provider. An established and trusted relationship – Customers will have more frequent partner interactions which can serve to deepen the relationship. 1.2.1 CSP Partner Center – Customer and Subscription Management; 1.2.2 Azure Active Directory – Directory Services; 1.2.3 Azure Subscription Standard Roles; 1.3 Mapping the organizational roles to the technical roles. I can export to Excel at "Cloud Services Dashboard" on MPN web site. The Microsoft CSP program is a sales model that allows partners to resell or bundle their own services in addition to Microsoft Cloud Services as a complete solution and gives customers the payment flexibility with pay-as-you-go billing. CSP partners need to meet several Microsoft requirements and must commit to providing high-quality support and service. The red box below highlights the individual link you will need to send to your end user. Save time and focus on the things that matter. New CSP partner will provide you a link, which needs to be sent to the customer to accept the CSP relationship. Confirm customer has accepted the Microsoft Customer Agreement. Customers can easily purchase partner tools, products, and/or services with their subscription in … 1.1 The CSP operational organization structure; 1.2 The technical roles. Through the Microsoft Cloud Solution Provider (CSP) program, we enable your business to add Microsoft products to your portfolio while continuing to manage your business hassle-free. 2. Unfortunately I can’t show this, as my demo CSP environment don’t have that option. We would like to show you a description here but the site won’t allow us. The transition process itself is simply a billing relationship change behind the scenes. For more information about participating in the CSP as an indirect reseller, visit Get started as an indirect reseller on the Microsoft Partner Network. Two models were created, resell Direct through Microsoft (tier one) and resell Indirect through a cloud distributor (tier two). KEY FEATURES OF ARROW > Finance solutions to help customers maximise their cloud spend with increased New climate, new security Microsoft runs on trust and is committed to providing a trusted set of cloud services and platforms. ... By using the CSP program, we own and manage the end-to-end relationship with our customers. Direct vs. One CSP partner may be an expert in Office 365, while another Partner may specialize in Microsoft Azure. Why become a reseller with Insight? The reseller purchases from Microsoft who in return sells it to … As the IT reseller market moves increasingly towards a value-add OPEX model, where monthly recurring services are becoming the norm, harnessing the value of the CSP platform will offer deeper customer engagement and increased partner profitability. For Azure EA Subscriptions: request a reseller relationship in Partner Center to add an existing customer tenant to CSP partner account Create a new Azure CSP Subscription in Partner Center Register the corresponding Resource Providers for the resources that will be moved in this subscription. Finding Indirect Microsoft Cloud Solution Partner Reseller is very crucial for who wants to join the CSP program that can help you own all aspects of the customer relationship! Relationship of the Parties. Select Customers from your Partner Center menu and then select Request a reseller relationship. Engagements between the parties will not be interpreted to limit either party’s right to obtain, promote, or distribute products or services from other sources, and will not restrict How does CSP benefit customers? Let’s face it, Partnering can be tricky business, but with nearly 20 years of experience, we’ve got a pretty good grasp on what it takes to not only be the right partner but help you be successful online. Managed Service Provider (MSP) sends the CSP reseller relationship request email to the new customer (from within the MS CSP partner portal), in order for the customer to approve it. And by becoming a CSP, it’s easy to get customers started on Microsoft products and upsell them to more high-profit products or value-added services along the way. Transition smoothly between Office 365 CSP partners We’ve had occasional issues with license assignments not holding when switching between Office 365 partners. For example I can't see customers Open Licenced subscriptions even if customer accepts CSP relationship. Ability to change CSP subscription package and billing cycle. Starting September 01 CSP partners can start accepting the agreement. Further, a CSP that meets the definition of a business associate – that is a CSP that creates, receives, maintains, or transmits PHI on behalf of a covered entity or another business associate – must comply with all applicable provisions of the HIPAA Rules, regardless of whether it has executed a BAA with the entity using its services. The parties are working together on a non-exclusive basis. End to End Solutions. This is exactly how we do it, we show up as an indirect reseller and the csp provider also has a partner relationship. As a Direct CSP, these partners will invest in Microsoft support and commit to specific revenue targets in order to participate in a direct relationship with Microsoft. Partner can signup for the same in Microsoft website to receive a MPN ID. To make this possible you must establish a reseller relationship with the customer. As a prerequisite, reseller should sign the Microsoft online services partner agreement (MOSPA). 10. Relationship of the Parties. Click here to learn specifically about Crayon CSP Partner benefits. How to set up the CSP relationship from an indirect reseller perspective As an indirect reseller in CSP, you work with an indirect provider (also known as distributor) who provides you with Spinpanel to sell Microsoft Office 365 and Azure to your customers. In order take advantage of these incentives, you need to be a Silver or Gold partner with one of the competencies below: You also own all the sales, billing, provisioning, management and support of your CSP business. Step 2: Sign up. However, before that can happen there are some steps that we will take to make sure that this is the right decision for you and for CDW. I don't have a tenant yet. The integration works directly with Microsoft for both Tier 1 and Tier 2 partners. Golden five is an authorized Reseller of Microsoft, As both a Microsoft Licensing Solutions Provider and Authorized Reseller, our 23-strong team of highly skilled professionals know the Microsoft products Installation and First Time Setup. If we end the Partner Relationship with the old CSP will it invalidate our existing O365 subscriptions/licences, meaning new ones will need to be purchased? Stratos Cloud Alliance (SCA) is a Microsoft Cloud Solution Provider (CSP) partner program from Velosio, supporting Indirect CSP resellers’ Microsoft Cloud initiatives, uniquely offering deep specialization in Dynamics 365. CSP Partner Details - Indirect Reseller. WINGMAN CSP PROGRAM GUIDE. Microsoft has announced a change to the process for customers accepting a reseller relationship invitation within CSP. CSB - Service Provider. ... CSP Direct Provider or Indirect Reseller. One last piece of advice. With Indirect CSP, the requirements are simple: you will be a reseller of Microsoft products to customers while maintaining a relationship with your indirect provider or distributor. • The CSP program business models and how to enroll ... As an indirect reseller, you can work with indirect providers who can provide the tools and resources to help you manage your customer relationship. There will be changes to what SKUs are offered, pricing strategies, how they may be combined with each other, new incentives and accelerators and more. Sales Agent, Billing Admin, Support. CSP Reseller Relationship NetApp deploys VDMS into a dedicated Azure subscription using our CSP relationship with Microsoft. Tier 1 and Tier 2. Sign up for a CSP relationship with rhipe. To request administrator permissions from this customer, select Include delegated administration privileges for Azure Active Directory and Office 365.
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